Terms and Conditions
Go RV Solar Terms and Conditions
Last Updated: July 19, 2026
Introduction and Scope
These Terms and Conditions constitute a legally binding agreement between Carletti Enterprises LLC, doing business as Go RV Solar (“Go RV Solar,” “Company,” “we,” “us,” or “our”), and the person or entity accessing our website, communicating with us, requesting an estimate, purchasing products, or receiving services from us (“Client,” “customer,” “you,” or “your”).
These Terms govern:
Your use of the Go RV Solar website at https://gorvsolar.com/
Quote and consultation requests
Appointment scheduling
Email, telephone, voicemail, and text-message communications
The sale, design, installation, repair, troubleshooting, maintenance, and support of solar and mobile power systems
Any related products or services provided by Go RV Solar
Additional terms may appear in an estimate, proposal, invoice, service agreement, financing agreement, warranty, or other project-specific document. When a project-specific written agreement conflicts with these Terms, the more specific written agreement will control for that project.
By using our website, submitting information to us, approving an estimate, paying a retainer, or using our services, you acknowledge that you have read and agree to these Terms.
1. Description of Services
Go RV Solar provides custom solar and mobile power systems and related electrical services for RVs, motorhomes, fifth wheels, travel trailers, camper vans, bus conversions, cargo trailers, work trailers, concession trailers, food trucks, and other appropriate vehicle types.
Services may include:
Solar system design and installation
Lithium battery upgrades
Inverter and inverter-charger installations
Solar panel and charge-controller installations
Electrical system upgrades
System monitoring equipment
Troubleshooting and diagnostics
Repairs and maintenance
Equipment replacement or expansion
Consultations, estimates, and post-installation support
The availability and suitability of any product or service depends on the vehicle, its existing systems, the requested scope of work, equipment availability, safety considerations, and the results of our evaluation.
Information on our website is provided for general informational purposes. Website descriptions, package information, examples, pricing, articles, videos, and other content do not constitute a binding estimate, engineering specification, warranty, or guarantee that a particular system or service is appropriate for your vehicle.
2. Estimates and Pricing
2.1 Estimate Validity
Unless otherwise stated in writing, estimates are valid for 30 days from the date of issuance.
2.2 Pricing Changes
Quoted prices may be subject to change because of:
Supplier price changes
Equipment availability
Tariffs, duties, or trade restrictions
Shipping and transportation costs
Manufacturer changes
Customer-requested changes
Changes in the approved project scope
Previously undisclosed or unforeseen vehicle conditions
Additional materials, wiring, equipment, or labor required to complete the work safely and properly
Go RV Solar will communicate material pricing changes before proceeding with additional work whenever reasonably possible.
2.3 Vehicle-Specific Conditions
Every vehicle is different. Estimates are based on the information reasonably available when the estimate is prepared.
Additional costs may arise if installation reveals conditions that could not reasonably have been identified in advance, including:
Inaccessible wiring or components
Inadequate existing wiring
Damaged or unsafe electrical systems
Structural limitations
Water intrusion or deterioration
Prior modifications
Improperly installed equipment
Obstructions or insufficient installation space
Additional fabrication or mounting requirements
When additional work is required, Go RV Solar will communicate with the Client and obtain approval before materially expanding the project scope, except when immediate action is reasonably necessary to prevent injury or property damage.
2.4 Taxes and Government Charges
The Client is responsible for applicable sales taxes, government fees, permit fees, duties, tariffs, or similar charges unless expressly included in the written estimate.
3. Equipment and Materials
3.1 Availability
Equipment specifications and availability are subject to change because of supply-chain conditions, manufacturer availability, discontinued products, shipping delays, trade restrictions, and other circumstances outside our reasonable control.
3.2 Product Substitutions
If specified equipment becomes unavailable or is discontinued before procurement, Go RV Solar may recommend an equivalent or superior replacement.
The Client will be notified before a material substitution is made. A substitution may result in a pricing or scheduling adjustment.
3.3 Manufacturer Variations
Product dimensions, finishes, features, software, applications, documentation, and specifications may be changed by manufacturers without notice.
3.4 Third-Party Products
Products manufactured by third parties are subject to their respective manufacturer warranties, limitations, registration requirements, and support procedures.
Go RV Solar does not control manufacturer warranty decisions, software updates, cloud-service availability, application compatibility, product discontinuations, or changes made by third-party manufacturers.
4. Installation and Project Timeline
4.1 Scheduling
Installation dates and completion timelines are estimates unless expressly guaranteed in a signed written agreement.
Scheduling may be affected by:
Equipment availability
Shipping or supplier delays
Weather conditions
Vehicle accessibility
Vehicle readiness
Roof or structural conditions
Previously undisclosed conditions
Customer-requested project changes
Emergencies, illness, or staffing limitations
Events outside Go RV Solar’s reasonable control
Go RV Solar will make reasonable efforts to communicate significant delays or changes.
4.2 Vehicle Readiness
The Client is responsible for ensuring that the vehicle is accessible and reasonably ready for work on the scheduled date.
This may include:
Delivering the correct vehicle at the agreed time and location
Providing all necessary keys, access codes, and instructions
Removing personal belongings that interfere with the work
Providing access to electrical compartments, storage areas, batteries, and equipment
Ensuring the roof is reasonably clean and accessible
Disclosing known damage, leaks, electrical problems, structural concerns, or previous modifications
Ensuring that the vehicle is safe to enter and work on
Failure to provide a ready and accessible vehicle may result in delays, additional labor charges, storage charges, or rescheduling fees.
4.3 Mobile Installations
When Go RV Solar agrees to perform work outside its normal shop location, travel, lodging, mileage, transportation, or related expenses may apply. These charges will be disclosed during the quoting process whenever reasonably possible.
4.4 Completion and Vehicle Release
A project is considered substantially complete when the contracted products and services have been installed or performed, subject to minor adjustments, punch-list items, product registration, or follow-up support.
The vehicle will not be released until all amounts due have been paid unless Go RV Solar agrees otherwise in writing.
5. Client Responsibilities
The Client agrees to:
Provide true, complete, and accurate information
Promptly correct information that becomes inaccurate
Disclose known vehicle damage, leaks, defects, modifications, or electrical problems
Provide lawful access to the vehicle and work area
Review estimates, specifications, and invoices before approving work
Obtain authorization from the vehicle owner when the Client is not the owner
Follow operating, maintenance, charging, storage, and safety instructions
Use installed equipment only for its intended purpose
Avoid modifying or allowing others to modify the system without appropriate qualifications
Maintain appropriate insurance coverage for the vehicle and its contents
Remove valuables, firearms, hazardous materials, perishables, and sensitive personal belongings before service
The Client is responsible for damage, delays, or additional expenses caused by incomplete, inaccurate, or undisclosed information.
6. Payments and Billing
6.1 Project Retainer
A nonrefundable retainer equal to 50% of the approved project price is required to secure equipment and reserve installation scheduling unless otherwise stated in writing.
The retainer may be used for:
Project planning
Equipment procurement
Material purchases
Administrative preparation
Reserved installation capacity
Supplier commitments
Other project-related expenses
6.2 Remaining Balance
The remaining balance is due upon project completion and before release of the vehicle unless a different payment schedule is stated in writing.
6.3 Additional Work
Approved changes, unforeseen conditions, requested additions, and additional labor or materials may be added to the final balance.
6.4 Payment Methods
Accepted payment methods and any applicable processing charges will be identified on the estimate, invoice, or payment request.
6.5 Returned or Disputed Payments
The Client is responsible for charges associated with returned payments, unauthorized payment reversals, collection activity, or improper chargebacks to the extent permitted by law.
Before initiating a payment dispute or chargeback, the Client agrees to contact Go RV Solar at info@gorvsolar.com and provide a reasonable opportunity to address the issue.
6.6 Financing
Financing may be offered through an independent third-party provider. Financing is subject to the provider’s application, approval, interest rates, terms, privacy practices, and separate agreement.
Go RV Solar does not make credit decisions and is not responsible for the financing provider’s approval, denial, rates, servicing, or collection practices.
7. Cancellations, Refunds, and Rescheduling
7.1 Written Notice
Cancellation and rescheduling requests must be submitted in writing to info@gorvsolar.com.
7.2 Nonrefundable Retainer
The project retainer is nonrefundable once the project is scheduled and equipment or materials have been ordered, reserved, or otherwise committed to the project.
7.3 Rescheduling Fee
A rescheduling request made within 14 days of the scheduled vehicle drop-off or installation date will incur a $1,000 rescheduling fee.
A new installation date is subject to availability.
7.4 Work Already Performed
Refunds will not be issued for cancellations made after installation or other project work has begun.
The Client remains responsible for:
Labor already performed
Products or materials already ordered
Restocking or return fees
Shipping costs
Custom or nonreturnable products
Administrative and project-planning work
Any other nonrecoverable project expenses
7.5 Company Cancellation
Go RV Solar may suspend or cancel a project when continuing the work would be unsafe, unlawful, impractical, or inconsistent with the approved scope.
Any refund or credit will be determined based on the work completed, products ordered, expenses incurred, and the circumstances of the cancellation.
8. Trade Policy and Supply-Chain Notice
Pricing is based on supplier rates, product availability, shipping costs, and trade regulations in effect when an estimate is prepared.
Supplier pricing may already reflect tariffs, duties, or other trade-related charges.
After receiving the project retainer, Go RV Solar may purchase or reserve major components, including batteries, solar panels, inverters, chargers, controllers, monitoring equipment, and installation materials. Purchases may be grouped with other orders to obtain pricing or shipping efficiencies.
If equipment becomes unavailable or pricing changes materially, Go RV Solar may propose:
Replacement equipment
Revised pricing
A modified system design
A revised installation schedule
A partial project credit or refund when appropriate
No material substitution or price increase will be made without notifying the Client.
9. Warranty and System Performance
9.1 Workmanship Warranty
Go RV Solar provides a 90-day workmanship warranty beginning on the date of project completion unless a different warranty is stated in writing.
This warranty applies only to installation work performed by Go RV Solar.
9.2 Warranty Exclusions
The workmanship warranty does not cover damage or failure caused by:
Misuse, abuse, or neglect
Accidents, collisions, fire, theft, or vandalism
Water intrusion or environmental exposure
Improper storage or maintenance
Unauthorized alterations or repairs
Work performed by another person or company
Failure to follow operating or safety instructions
Existing vehicle defects or components not installed by Go RV Solar
Manufacturer defects
Normal wear and tear
Power surges, lightning, extreme weather, or other external events
Software, application, cellular, internet, Bluetooth, or cloud-service failures
9.3 Manufacturer Warranties
Manufacturer warranties remain subject to the manufacturer’s terms and are transferable only when permitted by the manufacturer.
The Client may be responsible for product registration, documentation, shipping, removal, reinstallation, diagnostic labor, or other expenses not covered by the manufacturer.
9.4 Performance Estimates
System performance estimates are based on the information and conditions available when the system is designed.
Actual performance may vary based on:
Sunlight and shade
Weather
Panel orientation
Temperature
Battery condition
Appliance loads
Vehicle use
Equipment settings
Driving and charging conditions
Maintenance
User behavior
Existing vehicle systems
Go RV Solar does not guarantee a specific battery runtime, solar production level, appliance runtime, or period of off-grid use unless expressly guaranteed in writing.
10. Post-Installation Support
Each installation includes 90 days of complimentary support beginning on the date of project completion.
Complimentary support may include:
Answers to reasonable questions about the installed system
Basic troubleshooting assistance
Guidance regarding normal system operation
Minor adjustments related to the completed installation
Complimentary support does not include:
Repairs outside the workmanship warranty
Damage caused by the Client or third parties
New equipment or system modifications
Vehicle problems unrelated to the installation
On-site service or travel unless expressly included
Manufacturer warranty expenses not covered by the manufacturer
Repeated training resulting from failure to follow instructions
Support for unrelated third-party systems
After the complimentary support period, continued support, troubleshooting, remote assistance, or service may be subject to the Company’s then-current service rates or an optional support plan.
11. GoHighLevel and Electronic Communications
Go RV Solar uses GoHighLevel as a customer relationship management, marketing automation, appointment scheduling, funnel, form, and communications platform.
Information submitted through our website, forms, quote requests, appointment tools, email conversations, telephone calls, and SMS conversations may be processed and stored through GoHighLevel and other service providers used to operate our business.
Depending on how you interact with us and the permissions you provide, you may receive:
Emails
Telephone calls
Appointment reminders
Estimate and project communications
Billing and account notices
Voicemail messages
Automated follow-up communications
Text messages
Automated technology may be used to send, schedule, route, organize, or assist with communications.
Consent to receive marketing text messages is not a condition of purchasing products or services.
Providing a telephone number through a general form does not, by itself, constitute consent to receive recurring promotional text messages. SMS consent will be requested separately where required.
Our collection and use of personal information are governed by our Privacy Policy at https://gorvsolar.com/privacy-policy/.
12. SMS Terms and Conditions
12.1 Types of Messages
When you opt in to receive text messages from Go RV Solar, you may receive messages regarding quote requests, consultations, appointment confirmations, appointment reminders, installation scheduling, vehicle drop-off and pickup, equipment or order status, project updates, account or billing information, customer service, post-installation support, service reminders, requested follow-up, educational information, and promotional offers when you have consented to receive them.
Customers may opt in through a website or electronic form, a separately presented SMS consent checkbox, an appointment or quote request, an in-person interaction, verbal consent when properly documented, or by initiating a text-message conversation with Go RV Solar.
Consent to receive SMS messages is optional and is not a condition of purchase.
12.2 Consent
By opting in, you authorize Go RV Solar to send text messages to the mobile number you provided.
Messages may be sent using an automatic telephone dialing system, GoHighLevel, Twilio, or another text-message service provider.
Go RV Solar maintains records of SMS consent as required by applicable law and messaging provider requirements.
You represent that:
You are the subscriber or customary user of the mobile number provided
You are authorized to consent to receive messages at that number
The information you provide is accurate
You will notify us if the number changes or is transferred to another person
12.3 Opt-Out Instructions
You can cancel the SMS service at any time. Just text “STOP” to (863) 875-2424. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resume receiving messages after opting out, reply START or complete a new opt-in through one of our approved consent methods.
Following an opt-out request, Go RV Solar may send a final confirmation message.
Opting out of SMS does not prevent Go RV Solar from contacting you through non-SMS methods when necessary to complete an active transaction, respond to your request, provide legally required notices, or administer an existing customer relationship.
12.4 Help Instructions
If you are experiencing issues with the messaging program you can reply HELP for assistance. You may also contact us at info@gorvsolar.com or (863) 875-2424.
12.5 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
12.6 Message and Data Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you.
12.7 Message Frequency
You will receive recurring messages, and message frequency varies based on your inquiries, appointments, active projects, service needs, and communication preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
12.8 Privacy Policy
If you have any questions regarding privacy, please read our privacy policy: https://gorvsolar.com/privacy-policy/
12.9 Mobile Information and Consent Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.
Information may be provided to subcontractors and service providers that support customer service, payment processing, website hosting, CRM administration, appointment scheduling, and communication delivery, but only as reasonably necessary to provide those services.
All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Customer mobile numbers and text messaging originator opt-in data and consent are never sold or rented.
13. Intellectual Property
The Go RV Solar website and its contents, including text, graphics, photographs, videos, logos, branding, designs, documents, educational materials, layouts, and other content, are owned by or licensed to Go RV Solar and are protected by applicable intellectual property laws.
You may use the website for lawful personal and informational purposes.
You may not, without prior written permission:
Reproduce or republish substantial website content
Modify or create derivative works from our content
Use our content for commercial purposes
Copy our branding, photographs, project documentation, or designs
Remove copyright, trademark, or ownership notices
Use automated tools to scrape or collect website content
Misrepresent our work as your own
Product names, logos, software, and trademarks belonging to manufacturers or other third parties remain the property of their respective owners.
14. Acceptable Use
You may not use our website, forms, communications, or services to:
Violate any law or regulation
Submit false, fraudulent, misleading, or unauthorized information
Impersonate another person
Harass, threaten, or abuse our employees, contractors, or customers
Transmit malicious code or harmful material
Attempt to gain unauthorized access to systems or data
Interfere with website or communications operations
Send spam or unlawful communications
Collect information about others without authorization
Infringe intellectual property, privacy, or other legal rights
Use our services for unlawful, dangerous, or fraudulent purposes
Go RV Solar may restrict access or discontinue communications when we reasonably believe these Terms have been violated.
15. Photographs and Project Documentation
The Client authorizes Go RV Solar to photograph or record the vehicle, equipment, wiring, components, and work area as reasonably necessary to:
Evaluate and plan the project
Document preexisting conditions
Perform and document the work
Communicate project progress
Maintain service and warranty records
Respond to disputes or claims
Provide future technical support
Identifiable customer information will be handled according to our Privacy Policy.
Public use of identifiable customer information, testimonials, or personally identifiable images may require separate permission.
16. Third-Party Services and Links
Our website and services may use or link to third-party providers, including:
GoHighLevel
Payment processors
Financing providers
Appointment tools
Analytics providers
Advertising platforms
Email and text-message providers
Mapping services
Product manufacturers
Software and cloud-service providers
Third-party services are governed by their own terms and privacy policies.
Go RV Solar is not responsible for:
Third-party outages
Service interruptions
Software changes
Product discontinuations
Financing decisions
Carrier delivery failures
Manufacturer warranty decisions
Third-party security incidents
Content or practices of unaffiliated websites
A link or reference to a third party does not constitute a guarantee of every product, service, statement, or practice of that party.
17. Disclaimers
To the fullest extent permitted by law, the website, online content, communications systems, educational information, and general materials are provided “as is” and “as available.”
Go RV Solar does not warrant that:
The website will be uninterrupted or error-free
Every email, call, voicemail, or text message will be delivered
Website information will always be current or complete
Third-party platforms will remain available
A particular product will remain in stock
General examples will apply to every vehicle or customer
Except for warranties expressly stated in writing and warranties that cannot legally be disclaimed, Go RV Solar disclaims all express and implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
Nothing in these Terms excludes rights or warranties that cannot legally be waived.
18. Limitation of Liability
To the fullest extent permitted by law, Go RV Solar and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
Use of or inability to use the website
Delayed or undelivered communications
Loss of use, revenue, profits, data, or business opportunities
Third-party products or services
Reliance on general website information
Manufacturer, carrier, supplier, or platform failures
Delays outside our reasonable control
For claims arising solely from the website, online forms, or electronic communications and not from paid installation or service work, Go RV Solar’s total liability will not exceed the greater of:
The amount paid to Go RV Solar for the specific online service giving rise to the claim during the six months preceding the claim
$100
Claims involving paid project work may also be governed by the applicable estimate, invoice, warranty, or service agreement.
These limitations do not apply to liability that cannot legally be limited or excluded.
19. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Go RV Solar and its owners, employees, contractors, representatives, affiliates, and service providers from claims, damages, liabilities, losses, penalties, costs, and reasonable attorneys’ fees arising from:
Your violation of these Terms
Your unlawful use of our website or services
False, incomplete, or unauthorized information you provide
Your infringement of another person’s rights
Your misuse or unauthorized alteration of installed equipment
Your failure to disclose relevant vehicle conditions
Your negligence, fraud, or willful misconduct
This section does not require indemnification for conduct when indemnification is prohibited by law.
20. Force Majeure
Go RV Solar is not liable for a delay, interruption, or failure to perform caused by events beyond its reasonable control, including:
Severe weather
Hurricanes, floods, fires, or other natural disasters
Government actions
Tariffs or trade restrictions
Supply-chain disruptions
Product shortages
Transportation interruptions
Labor disputes
Utility or internet outages
Public-health emergencies
Pandemic-related restrictions
War, terrorism, or civil unrest
Manufacturer or supplier failures
Other events that could not reasonably have been prevented
Go RV Solar will make reasonable efforts to resume performance when circumstances permit.
21. Suspension and Termination
You may stop using our website or unsubscribe from optional communications at any time.
Go RV Solar may suspend or terminate access to its website, messaging programs, services, or customer relationship when:
You violate these Terms
Required payments are not made
Fraudulent or abusive conduct is suspected
Your conduct threatens safety or property
You interfere with our operations
Continuing the relationship would be unlawful, unsafe, or impractical
Termination does not eliminate obligations that arose before termination, including payment obligations, warranty limitations, intellectual property rights, indemnification obligations, or dispute-resolution requirements.
22. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Before filing a lawsuit, the parties agree to make a good-faith effort to resolve the dispute directly.
If the dispute cannot be resolved informally, the parties agree to attempt mediation in Polk County, Florida, before initiating litigation, unless immediate court action is reasonably necessary to protect legal rights, prevent irreparable harm, pursue a construction or mechanic’s lien remedy, collect an undisputed debt, or satisfy an applicable filing deadline.
If mediation does not resolve the dispute, any lawsuit must be filed in a court of competent jurisdiction located in Polk County, Florida.
Each party consents to the jurisdiction and venue of those courts.
23. Privacy
Our collection, processing, retention, and disclosure of personal information are governed by the Go RV Solar Privacy Policy:
https://gorvsolar.com/privacy-policy/
The Privacy Policy is incorporated into these Terms by reference.
24. Electronic Records and Signatures
You consent to the use of electronic records, estimates, invoices, notices, approvals, and signatures when permitted by law.
Electronic signatures, checkbox acknowledgments, typed names, digital approvals, and electronically submitted acceptances may have the same legal effect as handwritten signatures.
You are responsible for maintaining accurate email addresses, telephone numbers, and other contact information.
25. Changes to These Terms
Go RV Solar may update these Terms to reflect changes in:
Services
Products
Business practices
Technology
Communications platforms
Legal or regulatory requirements
SMS program requirements
The updated version will be posted on this page with a revised “Last Updated” date.
Unless otherwise stated, updated Terms become effective when posted.
Changes to these website Terms will not retroactively modify a signed project agreement unless the agreement permits the change or both parties agree to it.
26. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified and enforced to the greatest extent permitted by law.
The remaining provisions will remain in effect.
27. No Waiver
Failure to enforce a provision of these Terms does not waive the right to enforce it later.
A waiver is effective only when made in writing by an authorized representative of Go RV Solar.
28. Assignment
You may not assign or transfer your rights or obligations under these Terms without prior written consent from Go RV Solar.
Go RV Solar may assign these Terms in connection with a merger, acquisition, restructuring, transfer of ownership, sale of assets, or similar business transaction.
29. Entire Agreement
These Terms, the Privacy Policy, and any applicable estimate, invoice, service agreement, warranty, or other written project document constitute the entire agreement concerning the matters they address.
Section headings are included for convenience and do not change the meaning of any provision.
30. Contact Information
Questions regarding these Terms may be directed to:
Carletti Enterprises LLC dba Go RV Solar
Business Location:
101 US-17
Winter Haven, Florida 33880
Mailing Address:
1805 Pine Run
Mulberry, Florida 33860
Email: info@gorvsolar.com
Phone: (863) 875-2424
Website: https://gorvsolar.com/
Last Updated: July 19, 2026